Thrivent Financial Sucks Customer Reviews and Feedback

From Everything.Sucks

Thrivent Financial ( THRYVE-int) is a Fortune 500 not-for-profit financial services organization headquartered in Minneapolis, Minnesota, and Appleton, Wisconsin, and founded by Lutherans. As a member-owned fraternal benefit society, it operates under a chapter system, serving nearly 2.3 million members.Operating through its local chapters nationwide, Thrivent Financial and its subsidiaries offer financial products and services including life insurance, annuities, mutual funds, disability income insurance, credit union products, money management, brokerage services, retirement planning and more. In 2013, the organization and its members provided volunteer services to charitable organizations, schools, congregations and individuals in need, and contributed $182.7 million to organizations and activities that aim to strengthen families and communities. Thrivent members volunteered more than 8.6 million volunteer hours in 2013. In June 2013, members voted to allow non-Lutheran Christians to join and in March 2014 the marketing name was shortened from "Thrivent Financial for Lutherans" to "Thrivent Financial. "By the end of 2014, Thrivent made the step toward expanding their target market beyond Lutheran and include United States' 200 million Christians.

An employee had this to say about their work experience, "Thrivent is a not-for-profit company that does good work with its distribution of profits to non-profit organizations through it's members. The people I supported were friendly and very much appreciated our knowledge and support.


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Lead Information Security Analyst (Former Employee) says

"The culture from the top down is horrifying. I seen the highest turnover of any organization during my time there. I do not know any individuals that are happy working in this organization."

Operations Technician (Former Employee) says

"Was there 9 months before I had been told what my job expectations even were. Manager canceled every single 1x1 meeting we were supposed to have except for the one where I was fired."

Financial Associate (Former Employee) says

"No help from management. I had 7 managers within my first 6 months of working there. I slipped through the cracks and received no help and little training."

Personal Assistant (Former Employee) says

"was miss treated and not taken care of. I was not taken seriously, nor did they listen to any of my suggestions. I dealt with multiple issues while working for them"

Financial Representative (Former Employee) says

"Did not like. No support from corporate. Nothing was as promised. Things/policy changed after I started and it applied to me. Not employee friendly at all."

Financial Advisor (Former Employee) says

"I no longer work there. Management stinks. They leave you hanging out to dry."

Senior Risk Management Analyst (Former Employee) says

"At least in the IT space, the leadership was very poor and very confused. Last boss consistently screwed up and then sacrificed her subordinates to save face. Most of the middle management didn't have a clue, which contributed to a lot of very hard work for minimal value."

Financial Advisor (Former Employee) says

"This company should be outlawed. They are a pump and dump everyone into expensive variable annuities. No market training at all. You pay them for everything. They want you to beg, borrow, steal from your friends and family into variable annuities and life insurance. Cons: Horrible"

Customer Service (Former Employee) says

"They appear to be *Christian* but allow age discrimination on several levels. Not Christian to their employees. But back is still bleeding from the stab wounds."

Agent in Training (Former Employee) says

"Based on Christian values but only concerned with making money. Not honest about job opportunity and leads, Culture is the rich deserve to get richer at the expense of others. Cons: Entire company does not care about there mission statement"

Financial Representive (Former Employee) says

"I want to change how I help people and decided I did not want to be in sales anylonger."

Financial Representative (Former Employee) says

"A faith based company that is NOT what they say they are. The company should be different. They are not different, they are the same. This is disingenuous. Cons: they are the same as other companies."

Registered Representative (Former Employee) says

"worked 27 years for Aid Association for Lutherans and Thrivent Financial, AAL was a special organization only disadvantage was commision sales but paid least in industry upfront with best trailers. Not long after the merger to create Thrivent change in compensation was made to pay more of front and less trailers eventually getting ride of residuals altogether. Should have left then. Finally changed compensation geared towards top producers and multiple agent offices and cut my territory from 1400 to less than 400 clients by time I retired from them"

Mutual Funds Interaction Specialist (Former Employee) says

"Was lied to by management about job responsibilities and ability to work remotely. Position was eliminated and I was forced to relocate or resign. Culture is extremely cut-throat and management encourages and fosters an environment of back-stabbing. Cons: Everything about working there is a con"

Insurance Sales and Financial Consultant (Current Employee) says

"Ancient company lagging behind the rest. The way this company brings on new talent can only be described as "a meat grinder". No support. Management is disconnected and unable to affect real training/support of new hires. If they don't get their act together soon, they'll be gone inside of a generation."

HR Customer Care Professional (Former Employee) says

"Pro: Cons: Lack of career opportunities, Management, Workplace culture, Compensation"

Employee (Current Employee) says

"Constant change. Low moral. Training is lacking. Open door policy is stated, but not practiced. Favorites are played. Claim to be a "Christian" company, however they are all about the booze and partying. Employee treatment is poor if you don't participate, almost "pressured." No raises, no accolades for hard work. Cons: low compensation, low moral, very poor management"

Financial Associate (Former Employee) says

"The mission is to "help Christians be wise with money so they can live and give generously." Sounds exciting, right?!?! Then they say they do "comprehensive planning." In actuality, Thrivent is just as shrewd of an insurance company as any other. The company is incredibly focused on "putting" people in annuities and permanent insurance products. This should be illegal... Finally, you will be selling these products to your friends and family. When you run out of friends and family to sell to, then you will be in the awkward position of knowing you burned your relationships to sell some crumby insurance products. Your day to day is cold calling people to sell them insurance under the guise of Christianity. None of the staff is active in a church community. Cons: Managers are less than competent and the pay is not aligned with the work"

Senior Software Engineer (Former Employee) says

"Brooksource promises you the world but doesn't produce much of anything except a bunch of lies. Stay away from Brooksource if you want to get into consulting there are plenty of other companies that are much better."

Sales (Former Employee) says

"Non-retaliation policy exists but is not executed. HR does not help when there is a management problem. Loved the job, passive aggressive mentality."

Former Employee - Financial Advisor says

"I worked at Thrivent full-time Cons: Super low commissions compared to the industry average. 25% for term is terrible"

Former Employee - Customer Service Representative says

"I worked at Thrivent full-time for more than 10 years Cons: Pretense of being a Christian company"

Former Employee - Financial Advisor says

"I worked at Thrivent full-time for more than 3 years Cons: No support from management. Only thing management cared about was their own bottom line. If you did not produce enough you are out of there."

Former Employee - Financial Services Representative says

"I worked at Thrivent full-time for more than 10 years Cons: Phony thru and thru. Can't trust the HO to not stick you in the back."

Former Employee - Associate says

"I worked at Thrivent full-time for more than 3 years Cons: So many people have been let go and morale is at an all time low. People don’t communicate with each other as they are afraid of what will happen so they keep to themselves. Unfortunate because it was once a great company."

Current Employee - Anonymous Employee says

"I have been working at Thrivent full-time for more than 10 years Cons: Lack of direction, no longer promotes employee wellness, downsizing, doesn’t have as many perks as it used to, they don’t invest in their employees, secura and northwestern mutual recently invested in their employee health, upper management lacks leadership, no longer the company you want to work for, not diverse, pay contractors more than employees and overall loss their sense of what a Christian organization is."

Former Employee - Financial Advisor says

"I worked at Thrivent full-time for less than a year Cons: Only get paid from selling life insurance"

Former Employee - Financial Associate says

"I worked at Thrivent full-time for more than a year Cons: You will not make enough to live on this. Even if you "work really hard," as management always says, you will not earn enough to live on this. Even if you MAKE IT TO PEAK PERFORMERS CONFERENCE you will not make enough to live on this. Don't let management kid you--this is an easy gig where you sell insurance with a little investment window dressing to make you look more professional and less sleazy. But, at the end of the day, you're still just hocking insurance. If that's your dream, go for it."

Former Employee - Vice President says

"I worked at Thrivent full-time for more than 10 years Cons: Sr. Leadership has no clear vision or strategy but is on a mission to eliminate staff with 10 yrs or more of service. Quality of Character of CEO and Sr. Leadership team has taken a hit with departure of previous CEO and many previous Sr. Leaders."

Current Employee - Manager, Corporate Facilities Planning says

"I have been working at Thrivent full-time for more than 5 years Cons: leadership, poor job security, lack of processes, old boys club, think they are as big/good as ameriprise but not on the same planet, out of touch"

Ronald Waldroup says

"I picked the 90 day elimation period before my disability policy paid my first payment and the 90 days is already came and passed and still no payment so I'm not sure why your plans premium is based on your elimation period if bright peak just pays when they get ready yet I'm still having to pay my policy premium I guess my next step is seeking legal counsel"

Judy J says

"I opened an account online and tried for 3 days to log in, only getting error messages. It kept sending me to a Together site. I contacted them and they could not help, telling me that the together site was not them, but when I typed in Brightpeak, that was the screen that always came up. After multiple emails I finally just gave up. If I can't even get into the account to finish setting it up, how safe are my funds. I have other online accounts with no issues."

Marvin says

"I submitted a claim and I am already getting the run around"

Melody Shepherd Herbert says

"I got an offer to open a savings account with up to $200 bonus, so I clicked on it. I was immediately informed that I didn't meet the requirements because I am not a Christian. I'm glad I got the information before I opened the account. I certainly don't want to give my money to anyone who thinks I'm not worthy because I don't share the same beliefs. It is discriminatory, prejudicial, and ignorant. Take your money to a business that is concerned with their clients' finances as opposed to their religious beliefs."

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